Mapei Ultracolor Plus FA Grout Egg Shell

Ultracolor^® Plus FA – with DropEffect^™ is an ultra premium, fine-aggregate, fast-setting, polymer-modified, color-consistent, non shrinking, efflorescence-free grout for joint widths from 1/16" to 3/4" (1.5 to 19 mm)

10 lbs

25 lbs

Variant

$33.98

Lead Time: In Transit

Mapei Ultracolor Plus FA Grout Egg Shell

$33.98

EXPLORE

Tile Usage

Fireplace Hearth

Fireplace Surround

Floors

Indoor

Inside Pool

Inside Shower

Outdoor

Underfloor Heating

Walls

Product Details

Technical Specifications

Delivery

Delivery Terms & Conditions

1. Delivery Inspection

Please ensure that all products are carefully checked at the time of delivery. Any breakages or damages must be clearly stated on the delivery note. This is essential, as all deliveries are insured against damage, and doing so allows for a swift response from our customer service team.

Important:

If you sign for a delivery without noting any damage, we reserve the right to refuse replacements or refunds for any broken items.

In case of damage:

Inspect the delivery thoroughly.
If any items are damaged, mark the delivery note as “damaged” and sign it.
If you have not signed the delivery not “damaged”, we reserve the right to refuse any replacements.
Inform us immediately of any damage.
We may request written confirmation of the issue within 48 hours of delivery.
Take digital photos of the damaged items.
These images are necessary for processing insurance claims and should be sent to us as soon as possible.

If someone else is receiving the delivery on your behalf, they must be fully informed of these conditions.

2. Delivery Company & Site Access
All deliveries are subcontracted to national pallet networks, which operate through central hubs and independent local depots across the country. As a result, Otto Tiles cannot guarantee delivery on a specific date, and cannot be held responsible for late deliveries or any delays or costs resulting from them.
At the time of your order, please inform us of any site restrictions that could affect delivery. Our delivery vehicles are typically large, and any obstructions (e.g., parked cars, narrow roads) should be cleared in advance.
You must notify us of any potential issues, including:

Parking restrictions
Congestion charges
Narrow lanes or roads
Slopes or steep driveways
Height restrictions
Weak or weight-limited bridges

You may be charged for redelivery if we are not informed of these in advance.

We strongly recommend that you do not schedule trades people for installation on the delivery day, as Otto Tiles will not be liable for any costs arising from delayed delivery.

3. Curbside Delivery

Please note that delivery drivers are not permitted to move products inside your property or site. All deliveries are curbside only and will be off-loaded at the nearest suitable point to your address, which may be the roadside.
For orders over 150 sq ft, please be aware that larger pallets and heavier loads may be involved.

Anything you can do to help facilitate a smoother drop-off closer to your property is appreciated.

You (or someone on your behalf) must be present to receive the delivery.
If no one is available, the delivery will not be off-loaded, and additional redelivery charges will apply.

Please ensure all goods are checked upon delivery and that the delivery note is signed appropriately.

We will not accept claims if the delivery note is signed “unchecked.”

4. Pallets & Crates

Your order will typically arrive on pallets or in crates, which are considered part of your delivery.
Otto Tiles is not responsible for removing pallets or crates from your site, unless specifically agreed beforehand.

How It's Made

Product and Sample Orders

Download Installation & Maintenance Guides

Frequently Asked Questions

GENERAL

Can I collect my order? 

Yes, you can collect your order from our Miami warehouse. Please note that a fulfilment fee applies. Kindly call us in advance to arrange your pickup.

Can I place an order over the phone? 

No, we do not take orders by phone. Please email info@ottotiles.com with the following details:

The tile(s) you’d like to order
The quantity in square feet
Your delivery address

We’ll then send you a secure payment link to complete your order.

Do you have a showroom?

Yes, we have a showroom located at 7612 NE 4th Ct, Miami, FL 33138. We’re open
Monday through Friday, from 10 AM to 6 PM.

Do you have installation instructions?

Yes. You can find detailed installation and maintenance guides on our website. Please ensure your contractor reviews them prior to installation.

Do you offer installation services? 

No, Otto Tiles does not provide installation services. We strongly recommend hiring an experienced professional familiar with handmade tiles.

Do you work with distributors or dealers? 

No, all orders and services are managed directly by Otto Tiles & Design to ensure quality and consistency.

Does Otto offer a trade program?

Yes, we offer a trade program for interior designers, architects, retailers, and contractors.

Interior designers and architects receive a 20% discount on tile.
Retailers and contractors receive a 10% discount on tile.

Please note the following conditions:

Your order total must be a minimum of $1,000.
Trade discount codes apply to products only, not shipping fees.
Trade discounts cannot be combined with other discount codes.
Discounts do not apply to items already on sale.

For projects over 1,000 square feet, you may be eligible for additional discounts. Please email us at info@ottotiles.com for a custom quote instead of ordering online.

How do I contact you?

You can reach us at (786) 460 9098. Press 1 for general inquiries, sales, and product information. Press 2 for after sales and customer support. Alternatively, email us anytime at info@ottotiles.com.

How much overage should I order? 

We recommend ordering at least 15% extra to account for cuts, breakage, or future repairs. Due to color variation between batches, this ensures you have matching tiles if you need more later.

Trade Discount on sales items 

Trade discounts apply only to full-priced items. Sale items are excluded unless otherwise specified.

SAMPLES

Do you offer free samples?

Yes, we offer up to 5 free samples for interior designers, architects, retailers, and contractors.

To request samples, please email info@ottotiles.com with:
The tile(s) you’d like to sample
Your delivery address

We'll send your tracking number once your samples are shipped.

How can I order a sample?

The fastest way is to order samples directly through our website. Orders typically ship within 4–10 business days.

How long does it take to deliver samples?

Standard ground shipping takes 4–10 business days.

Will I receive a full-size sample or a cut piece?

Both are available. Sample size is indicated on the product page before checkout.

DELIVERY

Can I change my delivery address or time?

After dispatch, address changes are not guaranteed. If possible, the third-party freight carrier may allow changes starting at $100 per reconsignment.

Will the driver call me upon arrival?

Yes, the freight company will contact you prior to delivery to confirm your time slot.

Do you deliver on weekends?

Standard deliveries are Monday–Friday. Weekend delivery is not available.

Do you ship internationally? 

Yes, we do! For international orders, please email us info@ottotiles.com with your delivery address and the quantity of tiles required, and we’ll provide you with a quote.

What is the delivery time for stock items?

In-stock tiles typically ship within 4–10 business days.

If the tiles are already in transit from our overseas warehouse, the lead time is approximately 6–8 weeks.

If the tiles are scheduled to arrive with an upcoming container, the lead time may be 12–14 weeks.

The estimated lead time is displayed on each product page. If you’re still unsure, feel free to call us at (786) 460 9098 or email info@ottotiles.com—we’ll be happy to assist you.

What happens if I’m not home for delivery? 

Missed appointments can result in re-delivery fees up to $300 or more. You are responsible for any associated costs.

What should I know about shipping?

All deliveries are curbside and require a scheduled appointment. Delivery does not include unpacking or bringing tiles indoors. Make sure someone is present to inspect and sign for the shipment.

Why is shipping so expensive?

Tiles are heavy and fragile. Orders are palletized and shipped via freight to minimize breakage. Each box can weigh 35–50 lbs, and we use shrink wrap and pallets for safety.

When will my tiles be delivered?

Once your order reaches the nearest service center, the freight carrier will contact you to schedule delivery. You must respond within 24 hours to avoid storage fees.

RETURNS & TERMS

Can I return or exchange my tiles? 

Otto Tiles does not accept returns on full tile orders to maintain quality control. Please order samples first to confirm suitability. If a return is approved by exception, all return shipping and restocking costs are the buyer’s responsibility.

How long does it take to receive a refund? 

If a refund is approved, it will be processed once returned items are received, inspected, and confirmed to be in resalable condition.

Request a quote

PLEASE NOTE
This quote form is for tile orders more than 600 sqf or customers outside the United States. If you want to order tiles equal to or less than 600 sqf please DO NOT USE THIS FORM, unless you are trying to order outside the US. Instead, you can proceed with ADD TO BASKET and regular checkout process to calculate the total order amount including shipping and taxes. You can also easily pay with your credit/debit card or Paypal and complete your order.

Name ^*

Email ^*

Telephone ^*

Project size in square meters? (Min 600 ft2) ^*

Address ^*

Postcode ^*

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Otto Tiles & Design LLC
7612 NE 4th Ct, Miami, FL 33138, United States
Phone: (786) 460 9098
Email: info@ottotiles.com

Mapei Ultracolor Plus FA Grout Egg Shell